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Privacy Policy for Bangladesh Account Holders

We collect what we need to run your account, process bKash, Nagad and Rocket transactions, and keep your login secure. This policy explains what we gather, how we use it, and the choices you have.

Account securityPayment dataContact preferencesAccess requestsDeletion rights
4777btd Privacy Policy for Bangladesh Account Holders
POLICY QUESTIONS

How to Reach Us About Privacy

If you have questions about this privacy policy, want to request your data, or need to update your contact preferences, our support team can help. We handle data requests through the same channels you use for account and payment support.

Live Chat Open the chat widget in your account dashboard to ask about data collection, request a copy of your account records, or update your email preferences. Live chat connects you with an operator who can verify your identity and process your request.
Email Support Send your privacy questions or data requests to our support email listed in your account footer. Include your registered mobile number so we can verify your identity before sharing account details or making changes to your profile.
Account Settings Log in and go to account settings to review the contact details we hold, update your mobile number or email, and manage notification preferences. You can also download a summary of your recent transactions and account activity from this section.
DATA PRACTICES

How We Handle Your Information

We built our data handling around the practical needs of running a betting platform in Bangladesh. Account security, payment verification, and support response depend on collecting the right details and keeping them protected. Here's what we do with your data and how you control it.

Collection and Use

We collect your mobile number, payment details for bKash, Nagad and Rocket, device identifiers, and session logs when you register, deposit, place bets, or contact support.

Security Measures

Your account is protected by OTP verification sent to your registered mobile number each time you log in. Payment data is encrypted in transit and at rest.

Cookies and Tracking

We use cookies to keep your session active, remember your language preference, and detect unusual login patterns. Session cookies expire when you close your browser. Persistent cookies help us recognize your device and reduce the need for repeated OTP verification.

Your Rights

You can request a copy of your account data, ask us to correct errors in your profile, update your contact preferences, or request account closure and data deletion by contacting support. We will verify your identity before processing these requests.

Privacy Policy FAQ

We collect your mobile number, email address if you provide one, device identifiers, and IP address during registration. When you deposit via bKash, Nagad or Rocket, we record transaction details to verify payment and credit your account. Session logs track login times and device types for security monitoring.

Payment data lets us verify deposits, process withdrawals, and reconcile transactions with bKash, Nagad and Rocket. We share transaction records with payment processors to complete transfers but do not store your wallet PIN or password. Withdrawal requests require identity verification before funds are released to your registered wallet.

Yes. Contact support through live chat or email and ask for a data export. We will verify your identity using your registered mobile number, then send a summary of your account details, transaction history, and activity logs. Processing time is usually one to three business days.

Log in to your account, go to settings, and update your mobile number or email address. Changes to your mobile number require OTP verification sent to both the old and new numbers. You can also manage notification preferences from this section to control which account alerts you receive.

We share transaction records with payment processors to complete bKash, Nagad and Rocket deposits and withdrawals. We do not sell your data to advertisers or data brokers. If required by law or regulation, we may share account records with authorities in response to valid legal requests in eligible regions.

Contact support and request account closure. We will verify your identity, settle any pending transactions, and close your account. Data deletion follows regulatory retention periods for transaction records and account logs. Once retention requirements are met, your data is permanently removed from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.